TERMS OF PURCHASE
Before you place your order, we, Windit ApS, assume that you have read the information under ‘USER MANUAL’. When you place your order, a contract of sale is made when you decide to confirm your purchase at checkout. An automated order confirmation will then be sent to the email address you entered for the purchase. Products ordered remain Windit´s property until they have been paid for in full.
Where an item is out of stock or the maximum quantity per customer has been exceeded or in the event of technical errors, we reserve the right to cancel your purchase and refund the amount paid.
Our prices may be changed without notice on account of circumstances beyond our control, for example, significant changes in raw material prices, exchange rate fluctuations, or VAT changes. All prices include VAT. If the rate of VAT changes, we reserve the right to adjust our prices accordingly.
For uncollected parcels, Windit reserves the right to charge the customer DKK 100 for the costs of return shipping, service, and handling.
Sales and offers
All sales and special offers are subject to special terms. These terms are indicated in connection with the sale or offer. Sales and other special offers apply only while stocks last unless stated otherwise in connection with the offer.
If you purchase from us via getwindit.com you can choose between a bank or credit card that is connected to Visa, Union Pay, Shop, PayPal, Mastercard, Maestro, Google Pay, Apple Pay and Amex. All options are easy and safe. To offer a set of different payment options, we need to share your personal and order details with the provider of each payment service. Personal data is handled in accordance with applicable data protection legislation. In the event of any returns, the money will be refunded to the payment method used when ordering.
Deliveries outside Denmark
Through our webshop, you can order Windit with delivery to Austria, Belgium, Bulgaria, Croatia, Czechia, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxemburg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden.
We do not accept any liability if the product you purchased is not used as directed. In this respect, we refer to the contents of the user manual. Before you start to use the product you have purchased, you should therefore read the user manual carefully.
Events that are beyond our control and prevent, impede, or delay delivery or the performance in question are deemed to be force majeure, which means that Windit ApS is discharged from its obligations to perform contracts made.
Circumstances beyond our control include regulations, measures, or omissions by public authorities, new or amended legislation, labour market conflict, blockade, fire, flood, sabotage, or major accident. They also include public authority decisions that have a negative impact on markets and products, for example, decisions about warning labels, sales bans, etc., or an abnormal decline in the market.
When you exercise your right of annulment, complaint or exchange, you are liable for the goods returned during shipment and are therefore liable for damages to us for goods you return if they are damaged or lost during shipment. As you are liable for goods returned until they have reached our storage. We recommend that you make a note of the parcel tracking number.
Price details and other information we provide are subject to printing errors and typos.
After your purchase, you will receive an email 14 days after your order was placed in which we, in partnership with the consumer review community Trustpilot, ask you to review us. Your opinion is important and helps us in our continued work to become even better. There is no obligation to respond.
We deem Trustpilot to be a trustworthy company. Read about how it processes personal data: https://dk.legal.trustpilot.com/for-businesses/data-processing-agreement
In Denmark there is a public consumer complaints system which consists of the Centre for Complaint Resolution and the Consumer Complaints Board. They handle complaints in a large number of areas where there is no approved appeal board.
Belvederekaj 4, 3th
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